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Report an outage. View power outages. Sign up for Load Management Program. Easley Utilities provides electric service in Easley, SC. 864-859-4013 Commercial Rate Comparison Electric ECU fulfills its Mission in the delivery of electric service by owning and operating six electrical substations. These substations deliver power at a voltage of 12.47 kV and serve 25 circuits. The circuits run for a total of 394 miles and serve 17,000 customers. The 394 miles of circuits consist of 248 miles of overhead line and 146 miles of underground line. Seventeen electrical lineman maintain the substations and circuits that provide highly reliable electricity to ECU customers. See Electric Reliability Statistics for reliability results. Residential Rate Comparison RFP / Advertisement for Bids Quick Links Electric Policies & Forms Report an Outage View Power Outages Energy Quiz Electric Safety Tips Electric FAQs Power Supply ECU’s power supply is provided by the Piedmont Municipal Power Agency (PMPA). PMPA is a joint action agency made up of ten cities is the upstate that purchased a 25% share of Catawba Nuclear Station Unit 2, which provides 277 MW of capacity output. ECU also has an entitlement from the Southeastern Power Administration (SEPA) that provides hydro-electric generation. Any power supply requirements above what is provided by PMPA and SEPA is provided by Santee Cooper through a supplemental power supply arrangement between PMPA and Santee Cooper. ECU’s generation mix is 82% nuclear power, 10% natural gas and 8% hydro-electric. ECU is proud to say that is has no coal fired generation in its generation mix. Integrated Resource Plan Electric System Reliability To measure system performance, the electric utility industry has developed several measures of reliability. These indices known as SAIDI, SAIFI, CAIDI, and ASAI, include measures of outage duration, frequency of outages, system availability, and response time. Click the button below to view the reliability indices for the Easley Combined Utilities electric system. This information is maintained monthly by our GIS department. View Reliability Chart SAIDI System Average Interruption Duration Index or, on average, the amount of time the electric system was out of service during the year, in hours (the lower the better). SAIFI System Average Interruption Frequency Index or the average number of outages a customer experienced in that year (the lower the better). CAIDI Customer Average Interruption Duration Index or, if a customer experienced an outage that year, the average length of time the customer was out of power, in hours (the lower the better). ASAI Average System Availability Index or the percentage of time the electric system was available for service in the year (the higher the better). Load Management Program Load Management Program (LMP) Easley Combined Utilities’ Load Management Program is used to help reduce wholesale electric cost when the demand for electricity is at its peak. It will also delay the need to construct additional electrical generation, which will save money and reduce the environmental impact on the planet. The program works by reducing the amount of energy needed during peak hours. Peak hours are when the energy usage by ECU customers is the highest. By installing a load management device (LMD) on a customer’s HVAC unit, ECU will be able to turn the compressor off for a short period during peak hours, while leaving the HVAC fan running. Keeping the HVAC fan running insures that the customer’s comfort will not be impacted. By controlling the operation of the compressor, energy usage during the peak times will be reduced and ECU costs for electricity during peak hours will be reduced. In addition, since generation requirements are based on peak hour’s energy usage, future generation construction will be delayed. Participants in the program will begin to save money immediately on their power usage. Upon sign up and installation of the LMD, the customer will receive a one-time $20 account credit and will be placed on the ECU Load Management Program Residential Rate, which is a discount off the ECU Residential Rate. Please visit our Load Management Program FAQs page for more valuable information regarding this program. Load Management FAQs Sign Up Today Electric Policies, Forms, & Requirements Policies, Forms, & Requirements 1 / Commercial Load Application 2 / Conversion Cost from Overhead Electric Service to Underground Electric Service 3 / Net Billing Package (i.e. Solar) 4 / Electrical Service Extension Policy 5 / High Energy Density Policy 6 / Customer Delivery Point Requirements 7 / Requirements for Installation of Underground Electric Service for Residential Customers 8 / Residential Overhead/Underground Service Diagram 9 / Sub Standard Meter Base Policy 10 / Temporary Electric Service 11 / Temporary Loads with Overhead or Underground Service 12 / Temporary Loads With Underground Service 13 / Tree Trimming Policy

Hurricane Helene Reflections 9/15/25, 4:00 PM Commemorating Our Shared Resilience & Commitment to Community This special report reflects on the impact of Hurricane Helene - focusing on our community's resilience, restoration efforts, support, and lessons learned. Inside you'll find: Recap of Hurricane Helene's Impact Letter from the General Manager of Easley Combined Utilities Thoughts from the Easley Combined Utilities Team Members Improvements & How You Can Help in the Future Thank You Letters & Cards from Our Local Students Download Hurricane Helene Reflections View the Digital Issue Back

Galvanized Line Notice in Accordance with EPA 11/18/24, 1:00 PM In accordance with the United States Environmental Protection Agency’s (EPA) revised Lead and Copper Rule (LCRR), Easley Combined Utilities (ECU) recently added to our efforts to reduce possible lead exposure in drinking water. Over the last 12 months, ECU completed an initial inventory of all our service lines that connect our water mains to your water meter to determine if any of the lines are made of lead. During our work, Easley Combined Utilities was able to determine the service lines delivering water to a select number of customers properties are made from galvanized material that may have absorbed lead; not all customers are impacted. Customers that are not impacted will not receive a letter. EPA has defined these service lines as “galvanized requiring replacement” because a lead service line pipe may be present or might have been present in the past. It is important to note that finding a galvanized line requiring replacement does not mean you have been exposed to lead. ECU’s treatment process greatly reduces the possibility lead from service lines could end up in your water. Download the Notification PDF Download Lead & Copper FAQs Back

Home for the Holidays: Electric Efficiencies 11/21/24, 1:00 PM As you prepare for holiday cooking, hosting, and celebrating, follow our top tips for improved energy efficiency - and safety! Avoid Outlet Overload For extra appliances, electronics, or decorations, use surge protectors to prevent tripped circuits and reduce other risks. Pay Attention to Wattage Don’t plug more than one high-wattage appliance or device into an outlet. And if you have little ones visiting, cover unused outlets! Prioritize Cord Safety If you are using extension cords, don’t use them with your large appliances. And keep cords out of high traffic areas! Shut the Door To your oven, that is! Use your oven light to check food to maintain temperatures and keep your kitchen cool. Make Smart Stove Choices Rangetop cooking requires less energy than the oven. For sides that need to be baked, try to coordinate with your turkey timing. Dim the Lights Set the holiday mood - and reduce electricity waste - by dimming the lights if you have dimmer switches. Leave Leftovers Out Cool leftovers before putting them in the refrigerator to reduce the energy spent on cooling. Find Convection Perfection If your oven has a convection setting, use it! This can help reduce temperature and cook time requirements. Don’t Pan-ic By using the right sized pot or pan on your burner, you can save energy and reduce extra heat in the kitchen! Transition Turkey to Tree As you add more holiday decor, use timers for lights, don’t let your tree dry out, and trade real candles for battery-operated options! Download the Complete Holiday Electric Efficiencies Guide Back

Sewer Project: Brushy Creek/18 Mile Creek/Middle Branch Sewer Interceptors 6/10/25, 12:00 PM A sewer project, identified in the Wastewater System Master Plan, has been announced to make significant improvements to the Brushy Creek, 18 Mile Creek, and Middle Branch sewer interceptors. The Sewer Interceptor Project plans include: Reduction of I&I (infiltration & inflow) from old, leaking clay pipes Increasing capacity to handle wet weather events No addition of new service areas Download Complete Project Details View Project Maps - Updated 02/01/2026 (For General Alignment Only) Back

Preparation Guide: Spring Cleaning 3/7/25, 5:00 PM This guide offers ideas to prepare your home for warmer temperatures, clean for improved conservation, and increase your overall utility efficiency. Spring cleaning is often top of mind this time of year. However, we don’t always think about sprucing up our homes for better electrical and water efficiency. Download the Complete Spring Cleaning Preparation Guide Back

Water Project: Oakfield & Grace Avenues Waterline Replacement 5/29/25, 12:00 PM A water project, as part of an initiative to replace all galvanized pipe in the distribution system, has been identified to replace the existing waterline along Oakfield and Grace Avenues. The Oakfield & Grace Waterline Replacement Project plans include: Replacement of existing waterline with new 2-inch PVC waterline Improved water quality Improved pressure during periods of high use Download Complete Project Details Back

Report an outage. View power outages. Easley Combined Utilities provides electric, water, and sewer service to residents and businesses in Easley, SC. 864-859-4013 View Power Outages Report an Outage 864-859-4013 Easley Combined Utilities is committed to providing you with safe and reliable power. However, there may be times when power outages occur. Severe weather, animals, and accidents are just a few situations that can disrupt the flow of power coming to you. We are on call 24/7 and ready to get your service restored as fast as possible. A few helpful tips to help us better serve you: Check to see if your neighbors are without power. If your home is the only one without power, check your circuit breakers or fuses. Often times, power outages are the result of a household issue. If those are not the problem, call our office. Do not assume we know about your outage. Call us as soon as possible at 864-859-4013 or use SmartHub to report the outage. Use SmartHub Restoration Priority of Power During a Major Outage Substations Main Distribution Lines Taps off of the Distribution Lines Individual Service Drops Crews work to fix problems that will benefit the most people in the shortest amount of time. Work is not assigned based on when an outage was reported, where a customer lives or the status of a customer's account. It's important to take necessary steps prior to an outage to be prepared when unexpected events occur and the power goes out. The U.S. Department of Homeland Security recommends everyone become educated about and prepare for emergencies. Build an Emergency Kit What is SmartHub? What is SmartHub? Account management at your fingertips. At Easley Combined Utilities, we want you to have the convenience of managing your account any time, day or night. Signing up is easy to do, and rest assured, SmartHub provides a safe and secure environment. SmartHub is a free account management tool that allows you to access your account information on the web or through almost any mobile device, including iOS and Android smart phones and tablets. SmartHub FAQs & Videos Log In to SmartHub During an Outage Back Up Plan If someone in your home is dependent on electric-powered, life-sustaining equipment, it's important to have a backup plan and implement if during outages. Refrigerator Keep your refrigerator and freezer doors closed as much as possible. According to the U.S. Food and Drug Administration, a full freezer will hold its temperature for about 48 hours (24 hours if half full). A refrigerator will keep food cold for about 4 hours if the doors are kept closed. Weather Radio If a severe storm is occurring, monitor the media as much as possible for updates and important information. Having a Weather Radio can alert you to potentially life threatening weather. Weather Radio Apps are available for your mobile device. Appliances Consider unplugging as many appliances and electronics as possible. By doing this, you will help prevent circuit overload when the power is restored and also reduce potential damage to sensitive equipment (e.g. televisions, microwave ovens, computers, etc.). Fallen Lines Never approach a fallen power line or attempt to move an object away from a fallen power line. Always treat a downed line as live and dangerous. Report the problem to us or your local emergency services department. Generators Use generators safely!! Connect the equipment you want to power directly to the outlets on the generator. Never connect a portable generator to a home's electrical system. This could injure or kill utility workers trying to restore power. After an Outage Inspect Power Line Inspect the power line between your house and the power pole. Damage to this line may be the reason your neighbor has power but you do not. Call our office to report the problem. Damage to Wiring Check outside where the power line is attached to your home. Damage to wiring coming in to your home, the weatherhead, conduit, and/or the meter base is the responsibility of the homeowner and will need to be repaired before we can restore your power. When in doubt, call ECU... we're here to help. Appliances After power is restored, begin turning on appliances one at a time.

Preparation Guide: Hurricanes 8/12/25, 4:00 PM Following Hurricane Helene, our region is more attuned to the impact a hurricane can have on a community. Each year, the Atlantic hurricane season begins June 1 and ends November 30. The peak of hurricane season is September 10; most activity takes place between mid-August and mid-October. In preparation for the height of hurricane season, we’ve created this guide to share key hurricane-related information, how to prepare for a hurricane, and what to do following a hurricane. Download the Complete Hurricane Preparation Guide Back

Home for the Holidays: Sewer Efficiencies 11/26/24, 1:00 PM As you prepare for holiday cooking, cleaning, and celebrating, follow our top tips for improved sewer efficiency! Drain Delinquents As you prep, cook, and clean this holiday season, avoid putting these items down the drain: Asparagus Celery Stems Coffee Grounds Corn Cobs & Husks Egg Shells Fruit Pits, Seeds, and Nuts Oil & Grease Pasta & Rice Potato & Carrot Peels Turkey Skin & Bones Flush Felons These items should be placed in a trash receptacle - not flushed down the toilet: Baby Wipes Cat Litter Cotton Balls Disposable Toilet Brushes Facial Tissue Feminine Products Flushable Wipes* Medications Oil & Grease Paper Towels & Napkins *Even flushable wipes can clog the pipes in your home and the sewer system. Download the Complete Holiday Sewer Efficiencies Guide Back

Easley Combined Utilities Recognizes Team Efforts & Community Support Following Hurricane Helene 10/21/24, 4:00 PM Easley Combined Utilities (ECU) is pleased to share an update to the community in recognition of the outstanding work of the ECU crews and in appreciation to our customers. As of Saturday, October 5, the ECU team successfully restored all known outages: over 16,000 outages with over 90% of our customers impacted. Throughout the course of this eight-day effort, our employees worked well over 6,000 hours in an effort to restore electric services quickly and safely. Our team of 18 linemen, as well as 34 linemen from other utilities and 9 tree trimmers, replaced more than 75 poles, 75 transformers, and countless feet of wire and other equipment. While our electric crews are certainly the most visible heroes in this historical outage, they were actively supported by all ECU departments: Water and sewer teams cleared trees and debris – allowing the electric department to focus solely on restoring electricity. These teams also addressed the water and sewer breaks associated with 10”+ of rain. The customer service team responded to a record number of calls and emails while tracking outages. The ECU office staff assisted with the ongoing preparation, service, and cleanup of meals for 80-90 crew members, including delivery so the linemen could continue working onsite. Servicemen gathered materials and troubleshot power issues. Our water and wastewater plant teams maintained operations at their respective plants and answered customer calls after hours. The wastewater treatment team had the specific challenge of continuing plant operations with the excessive rainfall. The information technology (IT) team completed site surveying for the electric department. They worked continually to restore phone and internet communications for ECU while maintaining status updates on the ECU website. Our purchasing and inventory employees ensured materials were onsite and readily available – including specific needs for our crews during the extended outage and work hours. ECU operations and engineering team members delivered materials, aided in site surveying, and maintained sewer and water operations under generator power. Our shop team cleared trees and roadways while in the field and kept all trucks and equipment running efficiently and safely. The ECU commissioners supported the entire staff from engaging with customers directly to helping serve food to our crews. Our general manager served as the first line of communication for state and local officials, as well as customers on social media. He worked alongside the electric superintendent throughout the restoration process and provided direct support for all ECU teams. In the aftermath of Hurricane Helene, the ECU team is thoroughly reviewing existing processes and adding new procedures – and redundancies – to prepare for future restoration efforts. “Every ECU employee rose to the occasion to show resilience and commitment in the face of an unprecedented challenge for our organization. The heart that they showed for our neighbors and community made me prouder than ever to be a part of this team. To our customers, your patience during power restoration and appreciation since are gifts that we don’t take for granted. We learned a lot during Helene and look forward to how we can apply that knowledge to be a better service provider for you today and in the future,” said Andy Sevic, General Manager of Easley Combined Utilities. Easley Combined Utilities would like to specially recognize these organizations for their support: 5 Point Church American Legion Butterbeans Restaurant City of Easley (Administration, Police, Fire, and Public Works) City of Seneca Easley First Baptist Church Jimmy’s Family Restaurant LongHorn Steakhouse of Easley Neal Collins Outback Steakhouse of Easley Shannon Smith and Ashley Hare Download the Complete Press Release Back

Easley Combined Utilities Supports Naturaland Trust in Acquisition of Saluda Bluff 11/13/24, 5:00 PM ECU celebrated Naturaland Trust's acquisition of the 1,090-acres Saluda Bluff alongside state and local conservation groups. “As a water utility, land conservation is intuitive. It’s much more cost effective for us to protect drinking water at the source, than to treat it later,” commented Andy Sevic, general manager, Easley Combined Utilities. “That’s why we have invested more than $1.0 million in land protection in the Upcountry, including $500,000 in the acquisition of this property.” Download the Complete Press Release Back