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ECU will be closed Monday, August 21st 1pm - 3pm

Water

ECU owns and operates an 18 MGD state-of-the-art water treatment facility that furnishes all of the drinking water its 13,300 retail water customers. Raw water is provided by the Saluda Lake, a 330 acre impound of the Saluda River located on Greenville, Pickens County line. ECU has an emergency connection with the Greenville Water System for emergency water supply. ECU also provides wholesale drinking water to four water districts located in Pickens and Anderson Counties. ECU has a combination of ground level storage and elevated water storage totaling 15.5 million gallons. ECU serves its 13,300 customers with 234 miles of water line.

Cross Connection Policy/Backflow Prevention

Backflow is the reversal of the flow of water or a mixture of water and other undesirable substances from any source into the distribution pipes of the potable water system. It can be dangerous because it can allow drinking water to become contaminated. To prevent this from happening,

SCDHEC regulations require, as a minimum, dual check valve backflow assemblies to be installed on residential lawn sprinkler systems. When SCDHEC originally promulgated lawn sprinkler backflow prevention regulations in 2005 the minimum required protection was a double check valve assembly. Easley Combined Utilities approved its Cross Connection Control Policy in February 2005 to comply with the SCDHEC regulation in effect at the time.

In a later regulatory update, SCDHEC relaxed the back flow requirement to allow a dual check valve assembly to be installed as a minimum. The revised regulation allowed the local utility to require the more stringent double check valve assembly, if such requirement was enacted by the local governing body. When SCDHEC subsequently relaxed the cross connection requirement, ECU chose not to change its Cross Connection Control Policy.

Since dual check valves are not testable, SCDHEC mandated that a routine change out schedule be implemented by the local utility. A reasonable change-out frequency for dual check valves was determined to be once every three years. Change-outs would require the services of a plumber and a new check valve assembly.

Double check valves are testable assemblies and ECU’s policy requires, and manufacturer’s recommend, that they be tested every year. The results of the tests are sent to ECU’s Cross Connection Officer. Double check valves are, by their nature, a higher level of protection against cross connection contamination.

A 10 year cost analysis was performed on dual check valve versus double check valve installations, including change out and testing. Based on this 10 year lifecycle cost evaluation, it is actually less expensive for the customer to install and maintain a double check valve assembly.

The goal of any cross connection control program is to increase protection level of the potable water system. To allow dual check valves will increase the cost to the customer and decrease the level of protection on the system.

To view Easley Combined Utilities’ Cross Connection Policy, click here.

Download a Backflow Prevention Test form here.

Drought Response

Read the complete Drought Response plan.

Frequently Asked Questions

Q. Where does my water come from?

A. Easley Combined Utilities raw water source is Saluda Lake. Saluda Lake is a 336 acre impoundment on the Saluda River on the Pickens/Greenville County line.

Q. How safe is my water?

A. The Don L. Moore Water Treatment Plant is a state of the art conventional water treatment facility with a State certified lab that meets or exceeds all requirements for State reporting. We have been awarded the Area Wide Optimization Award (AWOP) for eight years in a row that states we not only meet minimum standards but exceed those standards for safe clean water. 

The Don L. Moore Water Treatment Plant most recently was received the American Water Works Association Partnership for Safe Water Award.  The award is achieved by completing a comprehensive water treatment system self-assessment and a continuing optimization program aimed at providing superior water quality for all users.  Participation in the program goes beyond the requirements of legislation and regulatory standards.

Q. How do I find out about the quality of the water I drink?

A. The United States Environmental Protection Agency (EPA) and South Carolina Department of Health and Environmental Control (DHEC) have established strict standards for all water systems that produce water for drinking as well as other purposes. Easley Combined Utilities’ State certified system operators make numerous routine chemical and physical tests that are reported to the EPA and DHEC. The 2016 Annual Water Quality Report is a compilation of data submitted to both of those agencies.

Q. Can I have my water tested?

A. Yes. A water system operator will come to your residence or business to take a sample of your water. We will notify you of the results within a 24 – 48 hour period.

Q. What should I do if I have a concern about my water?

A. Our water treatment plant is operated and staffed 24 hours a day, 365 days a year. If you have a question or concern regarding your water, please call us 864-859-4013 and select Option 5.

Q. How would I know if my water became unsafe to drink?

A. Easley Combined Utilities would post any type of Boil Water Advisory or Boil Water Notice via website, social media and television.

Q. Should I have a home water filter system?

A. Easley Combined Utilities guarantees that you will have safe water to drink straight from the tap that does not require any further treatment.

Q. What kind of disinfection do you use in the water?

A. Easley Combined Utilities uses Free Chlorine (concentration of chlorine available for disinfection) in the range of about 1.6 to 2.1 parts per million (ppm).

Q. Does my water have fluoride in it?

A. Yes. Easley Combined Utilities keeps the fluoride level between 0.5 to 0.6 parts per million (ppm). The United States Center for Disease Control and Prevention recommends a fluoride level of 0.7 ppm.

Q. What benefit does adding fluoride in water give me?

A. Water fluoridation is an added health measure in reducing the incidence of cavities among the treated population.

Q. What area do you service with water?

A. To see a map of our water service area, click here.  For questions regarding our service area, please email us at mapping@easleyutilities.com.

Q. If there is a water leak, who is responsible?

A. Easley Combined Utilities is responsible for the repair and maintenance of the water main lines and the service line from our main line to the water meter located on your property. The service line that brings water into your home or business from the meter is the customer’s responsibility. If you see water on the pavement or in the road, please contact us at 864-859-4013 or email us customerservice@easleyutilities.com. See illustration.